|
· Questions for Headhunters and Recruiters
· Questions for Human Resources
· Questions for Hiring Managers
· High-level Probing Questions
· Questions That Are Defensive
· Questions Designed to Get Feedback
· Questions Designed to Close the Deal
· Questions Stars May Ask
Questions For Headhunters And
Recruiters:
1. How did you find me?
2. Is this a retainer or contingency assignment?
3. Are you dealing with the client’s Human Resource people, or do you
have direct contact with the hiring manager?
4. How long has the client been with you?
5. How many candidates have you placed with this client?
6. When will I find out the name of the principal or client company?
7. May I have a written job description?
8. Where is the position located?
9. Where is the company headquartered?
10. To whom does the position report?
11. Can you tell me about this executive’s management style?
12. Why is the position open?
13. What happened to the person who previously held this position?
14. Is this a new position?
15. How long has the position been open?
16. How long have you been working on the assignment?
17. What does the position pay?
18. Are here any pay or compensation constraints that I should take
into consideration?
19. What can you tell me about the person who will be interviewing me?
20. What is his or her position, title, management style?
21. Who will make the final hiring decision?
22. After you present my resume, when can I expect to hear from you
regarding the status of this position?
23. Can you describe, specifically, how the company navigates/balances
work? and personal-life issues?
24.
What might I do that would violate the
culture of the company during my interview?
Questions For
Human Resources:
25. Why do you enjoy working for this company?
26. What attracted you to this organization?
27. Can you describe the work environment here?
28. How do you describe the philosophy of the company or organization?
29. What do you consider to be the organization’s strengths and
weaknesses?
30. Can you tell me more about my day-to-day responsibilities?
31. How soon are you looking to fill this position?
32. How do my skills compare with those of the other candidates you
have interviewed?
33. I have really enjoyed meeting with you and your team, and I am
very interested in the opportunity. I feel my skills and experience would
be a good match for this position.
34. What is the next step in your interview process?
35. Before I leave, is there anything else you need to know concerning
my ability to do this job?
36. In your opinion, what is the most important contribution that this
company expects from its employees?
37. Is there a structured career path at the company?
38. What are my prospects for advancement? If I do a good job,
what is a logical next step?
39. Assuming I was hired and performed well for a period of time, what
additional opportunities might this job lead to?
40. Do the most successful people in the company tend to come from one
area of the company, such as sales or engineering, or do they rise from a cross
section of functional areas?
41. I know that for the position for which I am interviewing, the
company decided to recruit from outside the organization. How do you
decide between recruiting from within and going outside?
42. How does this position relate to the bottom line?
43. What advice would you give to someone in my position?
44. What major problems are we facing right now in this department or
position?
45. Can you give me a formal, written description of the position?
I am interested in reviewing in detail the major activities involved and
what results are expected.
46. Does this job usually lead to other positions in the company?
Which ones?
47. Can you please tell me a little bit about the people with whom I
will be working most closely?
48. As I understand the position, the title as ________, the duties
are _______, and the department is called ________. I would report
directly to __________. Is that right?
49. Can you talk about the company’s commitment to equal opportunity
and diversity?
50. Who are the company’s stars, and how was their status determined?
51. How are executives addressed by their subordinates?
52. What can you tell me about the prevailing management style?
53. If you hired me, what would be my first assignment?
54.
Does the company have a mission
statement? May I see it?
Questions For
Hiring Managers:
55. Could you explain the company’s organizational structure?
56. What is the organization’s plan for the next five years, and how
does this department or division fit in?
57. What specific skills from the person you hire would make your life
easier?
58. Will we be expanding or bringing on new products or new services
that I should be aware of?
59. What are some of the problems that keep you up at night?
60. What are some of the skills and abilities you see as necessary for
someone to succeed in this job?
61. What would be a surprising but positive thing the new person could
do in first 90 days?
62. What challenges might I encounter if I take on this position?
63. How does upper management perceive this part of the organization?
64. What are your major concerns that need to be immediately addressed
in this job?
65. What do you see as the most important opportunities for
improvement in the area I hope to join?
66. What are the attributes of the job that you would like to see
improved?
67. What are the organization’s three most important goals?
68. What is your company’s policy on attending seminars, workshops,
and other training opportunities?
69. How do you see this position impacting the achievement of those
goals?
70. What is the budget this department operates with?
71. What attracted you to working for this organization?
72. What committees and task forces will I be expected to participate
in?
73. What have you liked most about working here?
74. How will my leadership responsibilities and performance be
measured? By whom?
75. What are the day-to-day responsibilities I will be assigned?
76. Are there any weaknesses in the department that you are
particularly looking to improve?
77. What are the department’s goals, and how do they align with the
company’s mission?
78. What are the company’s strengths and weaknesses compared with the
competition?
(name one or two companies)
79. How does the reporting structure work here? What are the
preferred means of communication?
80. What goals or objectives need to be achieved in the next six
months?
81. Can you give me an ideal of the typical day and workload and the
special demands the job has?
82. This a new position. What are the forces that suggested the
need for this position?
83. What areas of the job would you like to see improvement in with
regard to the person who was most recently performing these duties?
84. From all I can see, I would really like to work here, and I
believe I can add considerable value to the company. What is the next step in
the selection process?
85. How does this position contribute to the company’s goals,
productivity, or profits?
86. What is currently the most pressing business issue or problem for
the company or department?
87. Would you describe for me the actions of a person who previously
achieved success in this position?
88. Would you describe for me the action of a person who previously
performed poorly in this position?
89. How would you describe your own management style?
90. What are the most important traits you look for in a subordinate?
91. How do you like your subordinates to communicate with you?
92. What personal qualities or characteristics do you most value?
93. Could you describe to me your typical management style and the
type of employee who works well with you?
94. Corporate culture is very important, but it is usually hard to
define until one violates it.
95. What is one thing an employee might do here that would be perceived
as a violation of the company’s culture?
96. How would you characterize the organization? What are its
principal values? What are its greatest challenges?
97. How would you describe the experience of working here?
98. If I were to be employed here, what one piece of wisdom would you
want me to incorporate into my work life?
99. What are a couple of misconceptions people have about the company?
100. Work-life balance is an issue of retention as well as
productivity. Can you talk about your own view of how to navigate the
tensions between getting work done and encouraging healthy lives outside the
office?
101. How does the company support and promote personal and professional
growth?
102. What types of people seem to excel here?
103. Every company contends with office politics. It is a fact of
life because politics is about people working together. Can you give me some
exams of how politics plays out in this company?
104. What have I yet to learn about this company and opportunity that I
still need to know?
105. I am delighted to know that teamwork is highly regarded. But
evaluating performance of teams can be difficult. How does the company evaluate
team performance? For example, does it employ 360-degree feedback
programs?
106. What are the organization’s primary financial objectives and performance
measures?
107. What operating guidelines or metrics are used to monitor the
planning process and the results?
108. To what extent are those objectives uniform across all product
lines?
109. How does the company balance short-term performance versus
long-term success?
110. What kinds of formal strategic planning systems, if any, are in
place?
111. Can you describe the nature of the planning process and how
decisions concerning the budgeting process are made?
112. Can you identify the key corporate participants in the planning
process?
113. How often and in what form does the company report its results
internally to its employees?
114. In the recent past, how has the company acknowledged and rewarded
outstanding performance?
115. What are the repercussions of having a significant variance to the
operating plan?
116. Are budgeting decisions typically made at corporate headquarters,
or are the decisions made in a more decentralized fashion?
117. I am glad to hear that I will be part of a team. Let me ask
about reward structures for teams. Does the company have a formal
team-based compensation process?
118. Is the company more of an early adapter of technology, a first
mover, or is it content to first let other companies work the bugs out and then
implement a more mature version of the technology?
119. How does the company contribute to thought leadership in its
market?
120. How advanced is the company’s commitment to knowledge management?
121. I was pleased to hear you describe the company’s branding
strategy. How does branding fit into the overall marketing mix?
122. How does this position contribute to the company’s goals,
productivity, or profits?
123. According to (name source), your principal competitor, Brand X, is
the best-selling product in the space. What does Brand X do better than
your product?
124. Business Week magazine ranks the company second (or whatever) in
its industry. Does this position represent a change from where it was a
few years ago?
125. How accessible is the CEO (name him or her) to people at my level
of the organization?
126. Does the CEO (name him or her) publish his or her email address?
127. I understand that the CEO is really approachable. Are there
ground rules for approaching him or her?
128.
Staff development is mentioned in your
annual report as a measure on which executives are evaluated. What kinds of training
experiences might I expect?
129. Is the department a profit center?
130. Can you please tell me about the people who will look to me for
supervision?
131. Would I encounter any coworker or staff person who has proved to
be a problem in the past?
132. What happened to the person who previously held this job?
133. The incumbent was dismissed? How could the problems have
been avoided?
134. The incumbent was promoted? I am delighted to hear it.
Would it be possible for me to talk to him or her?
135. What is the company customer-service philosophy?
136. Could you tell me about a time when the team/company went out of
its way to provide knock-your-socks-off service?
137. The best companies rely on rich customer data to fuel personalized
content and services. How is the company doing in personalizing its
offerings?
138. Customers are expecting companies to protect their data.
Does the company have a privacy policy for its Web initiatives, and how
does the company balance the momentum for ever-increasing personalization with
rising concerns for privacy?
139. How empowered are employees? How much of the company’s money
can your people (including the ones with single-digit pay grades) spend on
their own recognizance to satisfy a customer or address a work-process issue?
140. How often would I come into direct contact with real, living,
breathing, paying customers?
141. What are the success factors that will tell you if the decision to
bring me on board was the right one?
142. To make our working relationship successful -- something we both
want – we will need to be sure we have good chemistry together. How might
we determine this, and then what action would you see us engage in to build
that relationship?
143.
If you and I were developing some sort
of philosophical difference, how would you want to go about resolving it?
Other Probing Questions -- Often For
High-Level Assignments:
144. Could you please describe the management team to me?
145. Does the company have a Net-use policy?
146. Will I receive my assignments from IT or from the business unit?
147. Do developers have little contact with the business unit or
significant contact?
148. Can you show or sketch me an organizational chart?
149. If for any reason you were unable to function as CEO, how would
you like to see the company managed?
150. To whom does the chief information or technology officer report?
151. How would you describe the degree to which you want your heirs to
have strategic or operational influence in the company until one of them is
ready to assume the role of COO or CEO?
152. What are you hoping to accomplish, and what will be my role in
those plans?
153. May I see a job description? What are the most important
responsibilities of the job?
154. How much time should be devoted to each area of responsibility?
155. What is my spending/budget authority?
156. What initial projects would I be tackling?
157. What are the biggest technical
challenges ahead for this department/ company?
158. Presuming that I am successful on this
assignment, where else might I be of service to the company?
159. Traditionally, companies have used IT to reduce bottom-line costs.
But I am excited about the use of IT to advance top-line opportunities
such as creating new products and identifying new markets. Can you talk
about how IT is used in this company to create top-line value?
160. What structured strategies for software
testing have you found effective here?
161. Does the company use an IT steering
committee?
162. If you put all the salespeople in a
line from your best to the merely acceptable performer, what are the earnings
of the 50th percentile? The 25th? The 75th?
163. Can you describe the performance of the
sales team?
164. What is the commission structure, and
what is my earning potential in 1,3,5, or 10 years?
165. What percentage of salespeople attain
objectives?
166. What percentage of the current people
are above and below their set goals?
Questions That Are Defensive -- Designed To
Protect The Employee
167.
I understand the company has
experienced layoffs within the last two years. Can you review the reasons
why they were necessary?
168.
How were the layoffs handled in terms
of notification, severance, outplacement services, etc.?
169.
What rewards have you found effective
in recognizing and rewarding exceptional work?
170.
Are there formal metrics in place for
measuring and rewarding performance over time?
171.
How effectively has the company
communicated its top three business goals?
172.
I am a hard worker, and like to be
around hard-working people. Am I going to be comfortable with the level
of effort I find here?
173.
Is the company’s training strategy
linked to the company’s core business objectives?
174.
How does your firm handle recognition
for a job well done?
175.
When was the last time you rewarded a
subordinate for his or her efforts? What token of appreciation did you
offer?
176. How does the firm recognize and learn from a brave attempt that
did not turn out quite as expected?
177. If I were a spectacular success in this position after six months,
what would I have accomplished?
178. How much freedom would I have in determining my objectives and
deadlines?
179. How long has this position existed in the organization? Has
its scope changed recently?
180. Do you foresee this job involving significant amounts of overtime
or work on weekends?
181. What are the greatest challenges I will face in this position in
furthering the agenda of the organization?
182.
Are my tasks limited to my job description,
or will I be performing duties outside the described job scope?
Questions Designed To Get Feedback:
183. How do you like me so far?
184. Do you have any concerns about my ability to do the job and fit
in?
185. Is there anything standing in the way of us coming to an
agreement?
186. Do you have any concerns about my experience, education, skills?
187. How do I compare with the other candidates you have interviewed?
188. Describe your ideal candidate. What do my qualifications
lack compared to those of the theoretical ideal candidate?
189. I am ready to make a decision based on the information I have.
Is there anything else I can elaborate on so that you would have a better
understanding of my qualifications and suitability for this position?
190. Are there any areas in which you feel I fall short of your
requirements?
191. Can you give me any feedback that would make me more attractive to
the company in the future or that I could benefit from next time?
192.
Is there anything else you need from me
to have a complete picture of my qualifications?
Questions
Designed To Close The Deal:
193. Is there anything personally or professionally that you believe
would prevent my being a solid contributor in this role?
194. Your search is over. You will not find anyone else more
qualified to do this job than I. If I were you, I would cancel all the
other interviews and make me an offer?
195. I am not going to keep it a secret. I really want this job,
and I know I will be fantastic in it?
196. Until I hear from you again, what particular aspects of the job
and this interview should I be considering?
197. I know I can meet the demands of the position and would make an
outstanding contribution. Can I have the offer?
198. What will be your recommendation to the hiring committee?
199. I am ready to make a decision based on the information I have.
Is there anything else you need to make me an offer?
200. I am very interested in this job, and I know your endorsement is
key to my receiving an offer. May I have your endorsement?
201. It sounds to me as if we have a great fit here. What do you
think?
202.
It has been an interesting and fruitful
discussion. l would very much like to take it to the next step.
Questions
Stars May Ask:
203. What is the gross profit margin of the division I will be working
in?
204. What percentage of the total profit from the company does it
generate?
205. Is it increasing or decreasing?
206. What is your company’s "killer application"?
207. What percentage of the market share does it have?
208. Will I be working on it?
209. Can you give me some examples of the best and worst aspects of the
company’s culture?
210. What makes this company a great place to work?
211. What outside evidence (rankings or awards) do you have to prove
this is a great place to work?
212. What is the company going to do in the next year to make it
better?
213. What would I see if I stood outside the front door at 5 PM?
214. Would people be smiling?
215. Staying late or leaving early?
216. Would everyone be taking work home?
217. Lots of your competitors have great products and people programs.
218. What is the deciding factor that makes this opportunity superior?
219. Are you able to say any things that you will do to make this a
great experience for me if I accept the position?
220. Can you show me that the company has a diverse workforce and that
it is tolerant of individual differences?
221. Does it have affinity groups or similar programs that I might find
beneficial?
222. Is there a dress code?
223. Can you give me an example of any "outrageous conduct"
this firm tolerates the competitors would not?
224. Does your company offer any "wow!" benefits?
225. Does it pay for advanced degrees?
226. Does it offer paid sabbaticals?
227. On-site child care?
228. Relocation packages?
229. Mentor programs?
230. How are these superior to those of your competitors?
231. What about job sharing?
232. Flex-time arrangements?
233. Telecommuting?
234.
Workout facilities?
235.
When top performers leave the company,
why do they leave and where do they usually go?
236.
When was the last significant layoff?
237.
What criteria were used to select those
to stay?
238.
Does the company have a program to
significantly reward individuals who develop patents/great products?
239.
Is there a program to help individuals
"start" their own firms or subsidiary?
240.
Will I be required to fill out
non-compete agreements?
241.
How many approvals would it take (and
how long) to get a new $110,000 project idea of mine approved?
242.
What percentage of employee-initiated
projects in this job were approved last year?
243.
How many days will it take for you (and
the company) to make a hiring decision for this position?
244.
Who are the "coolest" people
on my team?
245.
What makes them cool?
246.
Can I meet them?
247.
Who is the best and worst performer on
the team, and what was the difference in their total compensation last year?
248.
Sell me on this team and the
individuals on it that I get to work with.
249. What makes my closest coworkers fun great people to work with?
250. What is your "learning plan" for me for my first six
months?
251. What competencies do you propose I will develop that I do not
currently have?
252. Which individual in the department can I learn the most from?
253. What can he or she teach me?
254. Can I meet that person?
255. Does the company have a specific program to advance my career?
256. Could I miss a day without your advance permission?
257. What percentage of the people in this position telecommute?
258. Has anyone in the group been allowed to take a month off (unpaid)
to fulfill a personal interest?
259. Give me some examples of the decisions I could make in this job
without any approvals.
260. Can you show me the degree of autonomy and control I have in this
position?
261. How many hours a week do you expect the average person on your
team to work?
262. How many hours does the average person in fact work?
263. Are there work-life programs in place to promote a healthy
work-life balance?
264. How will my performance be evaluated?
265. What are the top criteria you use?
266. What percentage of my compensation is based on my performance?
267. Is their a process where the employees get to assess their
supervisor?
268. If I do a great/bad job in the first 90 days, how, specifically,
will you let me know?
269. What are the steps you would take to help me improve?
270. How do you discipline team members?
271. What is the first assignment you intend to give me?
272. Where does that assignment rank on the departmental priorities?
273. What makes this assignment a great opportunity?
274. How many hours of your time can I expect to get each week for the
first six months on the job?
275. How often will we have scheduled meetings?
276. If I were frustrated about my job, what specific steps would you
take to help me overcome that frustration?
277. How about if you were frustrated with me?
278. Can you show me examples of what you have done for others in your
group in the past year to overcome any frustration?
279. What are the "wows!" of this job?
280. What are the worst parts?
281. And what will you do to maximize the former and minimize the
latter?
282. If I asked the incumbent what stinks about the job, what would he
or she say?
283. Can I talk to him or her?
284. What will make my physical work environment a fun and stimulating
place to spend time?
285. What inputs do employees get in departmental decisions?
286. In hiring and assessing coworkers?
287. Could I get a chance to see the team in action?
288. Can I sit in on a team meeting?
289. Shadow someone for a day?
290. What are the biggest problems facing this department in the next
six months and in one year?
291. What key competencies have you identified that I will need to
develop in the next six months to be successful?
292. What do you see in me?
293. What are your strongest assets and possible weaknesses?
294. Do you have any concerns that I need to clear up in order to be
the top candidate?
295.
What is the likelihood -- maybe in
percentage terms -- that I will get an offer?
|